Meet our Staff – Open Arms Adoptions

Jackie Smigel, LSW (she/her)

Executive Director, Open Arms Adoptions 

Jackie has worked in child welfare and adoption for over 30 years.  She started her career as a children’s services worker, where she found her passion for adoption. She spent 5 years providing intensive therapy for adopted children with attachment issues, has done work with infant, special needs and international adoption.  Simultaneously, Jackie also spent several years providing intensive home-based treatment for families, with an emphasis on children from the juvenile justice system.  Jackie’s vision of how families and birth mothers deserve to be treated culminated in the creation of Open Arms Adoptions in 2015.  Her greatest professional joy is playing a small part in bringing families together, particularly when that allows brothers and sisters to be reunited.

Marcella R., LSW (she/her)

Marcella began her social work career in the Public Child Welfare System in the ongoing department.  After seven years, she left to work in foster care case management, then found her love in the adoption field.   Marcella has worked in the adoption field for the last 23 years.  She works out of the Northeast Ohio office and is blessed to be a part of the Open Arms Adoptions team for the last three years.

Marcella holds a Bachelor’s Degree in Social Work from Bowling Green State University and is a Licensed Social Worker and a Certified Adoption Assessor.  Her greatest joy in life are her two children that joined their family through adoption.  When not working Marcella can often be found diamond painting, cooking for her family or snuggling with their two kitties.

Amanda B., LSW (she/her)

Amanda has spent her entire career working with children and families. She worked with foster children and families for 10 years and had spent the last five working in adoptions. Amanda loves bringing families and children together. She is honored to be able to be a part of the process and to see everyone through their adoption journey.

Kayla B., LSW (she/her)

Kayla graduated from Mount Vernon Nazarene College where she majored in social work in order to help children and families. Her internship led her into treatment foster care and then she worked in case management for children and teens in community mental health for five years.  Kayla and her husband moved to South Korea to teach English. When they returned to Ohio, she chose to stay home to care for their growing family.  The couple fulfilled a lifelong desire to adopt internationally and then their family spent several years fostering children in Central Ohio.  During this time, Kayla’s heart for children in need of families continued to grow and she returned to work as an international adoption specialist.  In 2019, they welcomed a sibling group of four children into their family through another adoption.  Her passions include not only placing children in families, but also training and supporting those families so they can be best prepared for their lifelong journey.

Jennifer W., LSW (she/her)

Jennifer graduated from Ashland University in 2012 where she earned her  bachelors of science in social work. She worked two years in child welfare, three years in community mental health, and a year and a half in a long term care setting. Out of the various areas she has worked in she prefers adoptions because it seeing the “happy side” of a tough job. It is rewarding to be able to assist a child in finding their forever home and to help build lasting families.

Mallory T., MSW, LSW (she/her)

Mallory graduated from Bowling Green State University in 2011 and went on to pursue her Masters in Social Work while traveling abroad in England. She has been working in the foster care and adoption field since she returned to Ohio in 2015. Mallory is passionate about working with children and families and believes all children deserve permanency.  She is happy to be amongst a team who dedicates themselves to working with children and families alongside their adoption journey.

Christine W., LSW (she/her)

Christine holds a Bachelor of Science in Social Work from The Ohio State University. She is a licensed social worker and an adoption assessor. Christine spent the first part of her career working with children who have special needs and their families. Her focus was in early childhood and also autism.

Christine has worked in the adoption field for the last 6 years. She feels blessed to have a role in helping families prepare and navigate through their adoption journey.

Erin C., MSSA, LSW (she/her)

Erin graduated with a master’s degree in Social Work from Case Western Reserve University in 2017. She has been working in foster care and adoption since entering the social work field, first as a child mental health therapist and then as a Licensing Coordinator/Assessor for foster and adoptive families. Erin has enjoyed working with and supporting families and children and is looking forward to focusing on adoption and supporting the process of permanency. When she’s not working, Erin enjoys reading, playing volleyball, playing with her dogs, working on puzzles, and trying new restaurants.


Dawn S., Office Manager

Annette B., Administrative Assistant

Athena C., Licensing & Training Coordinator

Alyssa Y., Administrative Assistant

Jennifer K., Contract Coordinator